ABOUT US
Inspired by Luke 12:7, Strands12.7 is built on the belief that every detail—down to each strand of hair—matters to God. Every aspect of our work reflects this foundation—we are committed to creating an environment where faith, beauty, and personal care intersect.❤️ please pay close attention to the policies listed below in order for your appointment to run smoothly. Thank you in advance! Deposit Policy💰 To ensure you get the date and time you want, a deposit is required. Please note that deposit amounts vary by service. **Appointments that include hair extensions may require a higher deposit based on the hair order. Deposits go toward your service total and are non-refundable, unless you were unable to receive your selected time slot. Accepted Payments💵💵 All forms of payment are accepted except checks. Age Requirement Services are available for guests ages 18 and older. Late Policy⏰ To ensure all appointments run smoothly, A 15-minute grace period is provided. After 15 minutes the appointment is susceptible to cancellation * It is up to my discretion to move forward with an appointment that has not been started once the grace period has passed and will be subject to additional charges.* Rescheduling is only allowed 48 hours before appointment time. Unless an error is made on my end. Hair Preparation🪮💇🏽♀️ Please feel free to come as you are 🤍However, excessive matting, tangling, or buildup requiring extended prep time will result in an additional detangling fee or altered service w/ full fee of original scheduled service charged. Rescheduling for remainder of service will be available. *please give prior notice if matting or excessive tangling will be present upon your arrival** Guest Policy👥 Guests are welcome to accompany you but must remain outside the premises to ensure seating for waiting clients is available. Food & Beverages🍴 Snacks are permitted during your appointment but be sure to be mindful. Hair Extension Policy🪡 Hair is not included unless: • Added to your service at the time of booking • Included as part of a prepaid package
CANCELLATION POLICY
There is a 50% cancellation fee for no-shows or cancellations within 72 hours of the scheduled appointment.